Frequently Asked Questions
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Is my car finished yet?
Your car is still being worked on, and we’ll keep you updated on its progress. We appreciate your patience. We will reach out as soon as we have an update!
How much will it cost?
We provide free estimates for all repair services when you request a quote using our quote form.
When can I bring my car?
You can see availability when you schedule an appointment through our appointment website.
Why can’t I get an appointment right away?
Our shop experiences high demand for services, which can lead to fully booked schedules. We prioritize quality and thoroughness, so we only take on as many vehicles as we can handle effectively.
Why can't you diagnose my car over the phone?
Diagnosing a vehicle requires a thorough inspection and often specialized tools. Many issues can have similar symptoms, and without physically examining the car, we can't accurately determine the problem.
How long will my repair take?
The duration of repairs can vary depending on the service required. We will provide an estimate when you request a quote using our quote form.
Can I wait while my car is being serviced?
Absolutely! We offer waiting areas with amenities, so you can be comfortable while our team works on your vehicle.
Why can’t the mechanic answer the phone right now?
Our mechanics are often focused on repairing vehicles, which requires their full attention to ensure safety and quality. This means they can’t step away to answer phone calls during service.
Why do I have to pay for a diagnostic service?
Diagnostic services involve a thorough inspection of your vehicle, specialized tools, and the expertise of our trained technicians. The fee covers the time and resources required to accurately identify the issue.
Do you provide estimates before repairs?
Absolutely! We provide free estimates for all repair services when you request a quote using our quote form.
What services do you offer?
We offer a range of services including oil changes, brake repair, tire rotations, engine diagnostics, and more. Visit our services page to learn more.
Do you offer warranties on your services?
Yes, we match manufacturer warranties on parts installed. If the manufacturer covers the part for 1 year, we match labor for 1 year, etc.
Can I schedule an appointment online?
Yes, you can schedule an appointment through our appointment website.
Do you offer mobile services?
Unfortunately, we do not offer mobile mechanic services at this time. However, we’d be happy to assist you at our shop with any repairs or maintenance you need.
Can I provide my own parts?
Yes, you may provide your own parts. There will be no warranty on labor, and all labor must be paid before work begins.
